Mobile Workforce Management Tips For Evaluating Workforce Performance

COMMANDmobile® is a user-friendly, versatile mobile workforce management and mobile data collection product suite capable of solving many enterprise needs. 

Mobile Worker

Mobile Worker (Photo credit: mikecogh)

By implementing the use of multiple mobile devices for work tasks, many organizations improve their employee productivity and customer service, because these devices permit employees to work from virtually any location outside of a conventional office environment. In a June 12, 2013 Business Review Europe article from Marcus Jewell and Sheree Hanna, “Top Tips To Drive A Mobile Workforce,” they note that the mobile workforce population will reach 1.3 billion people, according to U.S.-based market research company International Data Corporation. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Mobile Security and Data Integrity in Mobile Data Collection

COMMANDmobile enables survey data to be collected easily, quickly and securely.

Facebook: The privacy saga continues

The privacy saga continues (Photo credit: opensourceway)

Within the computing industry, it is a common practice for some companies such as marketers and computer software manufacturers to gather data about customers who use their computers, smartphones and tablet computers to access the Internet, a practice known as data mining. Organizations use this data to guide their manufacturing and marketing decisions, so that they will be more capable of providing a beneficial user experience to their customers and growing their business. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Five Ways Mobile Computing is Transforming Workforce Management

Workforce management is evolving as workers are changing the way they communicate with their co-workers and expressing their workplace expectations and needs.

Evolution of Workforce Management

Evolution of Workforce Management

With the rise of mobile computing that offers both connectivity and apps tailored to meet workplace needs, using a mobile workforce is a popular trend at many businesses. Teleworking via mobile computing such as smartphones and tablet computers is now a viable work option. Mobile computing and teleworking are particularly popular among small- and medium-sized businesses that may not have the office space to accommodate employees physically. An April 2013 survey by US-based global research and advisory firm Forrester Research, for example, found that 48% of the workers in 17 countries used a smartphone weekly and 21% used a tablet computer weekly. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Long-term Care Nursing Homes Inspections Reform May Utilize Mobile Technology

Lawmakers have just proposed a dozen bills that would overhaul residential care facilities for the elderly, or RCFEs. The measures included in the RCFE Reform Act of 2014 would address a variety of medical mistakes and errors stemming from poor oversight and lack of training for long-term care facility staff.

New Developments in RCFE Reform

New Developments in RCFE Reform

An investigation of 7,000 state records of assisted-living center inspections by U-T San Diego and the California HealthCare Foundation’s Center for Health Reporting is a major step forward in how we begin to deal with existing facilities and determine what the next generation of long-term care facilities needs to look like in the future. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Barcode Technology for Inventory Management: 10 Essential Considerations

Consider these 10 essential questions prior to implementing inventory management using barcode technology.

barcode technology and QR codes

QR Code Image via CrunchBase

Since their origin several decades ago, mobile systems using barcode technology and RFID (radio frequency and identification) tags have become a popular form of business-oriented technology. Scanbuy, a leading mobile engagement solutions provider, estimates that over 24 million commercial QR codes and UPC mobile barcodes were scanned in the third quarter of 2013. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Six Ways Mobile Technology Improves Utility Company Workforce Management

Workforce management and data collection software makes it easier to monitor field service workers and improve efficiency and productivity in a mobile workforce.

Mobile Growth

Mobile Growth

Because utility companies use a workforce that is mostly mobile, measuring employee performance in the field is complicated. Since field service workers are trusted to work on their own and are often away from on-scene supervision, management sometimes has to rely on judging employees through criteria such as job completion forms and customer satisfaction reports from consumers, businesses and government agencies.

Now, monitoring field service workers electronically has become an important way to realize company success. With the development of workforce management software, it is easier to monitor mobile employees more closely and use the information gained from software solutions to create improvements within the company. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Mobile Data Collection In the Mining Industry

A coal mine in Wyoming, United States. The Uni...

The United States has the world’s largest coal reserves for the mining industry. (Photo credit: Wikipedia)

Mobile data collection on wireless devices in the field is expected to increase efficiencies and lower costs in the mining industry.

To thrive in the global marketplace, mining companies remain in constant production around the clock. When a mining corporation experiences an operational shutdown at a site, for instance, it may lose millions of dollars per day[Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Combating Mobile Device Theft

Computer security old school

Computer security old school
(Photo credit: sridgway)

For a large number of businesses and government agencies, a mobile device such as a smartphone and tablet computer have become a primary method of two-way communication between field employees and upper management. ABI Research, a U.K. technology market intelligence company, predicts that there will be 1.4 billion active smartphones and 268 million tablet computers worldwide by the end of 2013.

A mobile device is capable of storing hefty amounts of business information, especially when field employees use them for mobile data collection tasks such as surveys and report creation and normal business tasks such as sending and receiving e-mail or taking photos. Consequently, all of that information is at risk when thieves steal a mobile device and resells it overseas for a profit. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

What Will Happen With Mobile Computing In 2014?

Mobile Worker

Mobile Worker (Photo credit: mikecogh)

Now that smartphones and tablet computers have gained a firm foothold in the business marketplace, mobile computing should continue to expand throughout all sizes of organizations, which in turn will cause increases in employee connectivity and productivity. In the federal market alone, for example, a new survey predicts that federal workers could save up to 364 hours and gain up to $14,000 per year in productivity by remaining better connected to their agency’s network. [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

Seven Tips For More Efficient Mobile Data Collection Surveys

tablet computers

People love their tablet computers
Image source: gottabemobile.com

Smartphones and tablet computers simplify the process of data collection in the field and can significantly improve data accuracy and business efficiency. With the use of mobile devices in the workplace continuing to increase – a Citrix report estimates that 89% of organizations will offer mobile workstyles by 2020 – it appears that the use of smartphones and tablet computers for data collection surveys will become more and more prevalent. 

For maximum efficiency, however, it is essential for an organization to create a useful and well-designed survey that captures the essential data vital to making well-informed business decisions. Here are seven considerations that should be taken into account when your employees create a survey on a mobile device platform: [Read more…]

About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.