Configuration Management of Mobile Devices for Field Workers

Challenges:

Existing Infrastructures: Most organizations have already made a significant investment in a technology infrastructure to support their enterprise. Mobile devices are an extension of the enterprise infrastructure, not a replacement for it. It is impractical and expensive to completely abandon existing infrastructure and legacy applications when leveraging new technologies. Mobile devices must be able to integrate into the existing enterprise infrastructure.

Configuration Management: Managing the applications and data available to you on your own mobile devices is relatively easy; managing the applications and data available to hundreds or thousands of users is much more difficult. As consumer-focused devices, the model for deployment of software to mobile devices has been made very simple and in most cases a seamless function of the device itself (i.e. the App Store icon on the iPhone). However, these functions are at the will of the user – a managed enterprise deployment of applications and any subsequent updates to many devices requires a more structured configuration management approach.
COMMANDmobile logo

COMMANDmobile offers an out of the box solution to the challenges of enterprise mobile technology deployment.

Solutions:

Existing Infrastructures: The XML web services based Communication Engine provides an open standard for data transport, persistence, and integration. XML web services provide a technology that is flexible enough to interface with existing systems based on customer requirements. Tracen’s solution can be customized to upload new information into customer designated databases in addition to or instead of the COMMANDmobile database and download information from various existing customer systems.

Configuration Management: COMMANDmobile’s Device Configuration Management application enables administrators and managers to build and maintain configurations of applications and support files that are automatically pushed to the handheld mobile device during the synchronization process. COMMANDmobile also provides the capability to set a specific configuration to a specific device, enabling administrators to tailor the device configuration to the needs of the field worker.

Full Service Solution Provider:

At Tracen Technologies, Inc., we recognize that small to medium size companies don’t always have the IT resources to build the needed forms and integrate new systems into their enterprise. We are able to provide a full service package including devices, hosting, and integration. Our full service support allows our customers to concentrate on their business while be build and implement a mobile solution that changes the way they do business.

Want to see COMMAND in action? Request a Demo Account…

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About DeAnna Davidson

DeAnna Davidson is a proven technologist and business leader who is passionate about the power of mobile computing to revolutionize a business or industry, and dedicated to helping organizations use mobile, wireless, and web technologies to their advantage.

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